PRIVACY POLICY
We are committed to the protection of your privacy and your online data. This statement informs you of our policies regarding the collection, use, and processing of personal data when you use our website, and the choices you have associated with that data in accordance with the General Data Protection Regulation 2016/679 (GDPR).
We may update our Privacy Policy from time to time because of changes in our organisation, legislation or to improve the service we provide. Changes to this Privacy Policy are effective immediately upon posting on the website. You are advised to review this Privacy Policy periodically for any changes.
Data Controller: Sharon Kallos
Data Protection Officer: Sharon Kallos
Information Commissioner’s Office Registration Number ZB652899
Last update: 23rd January, 2024
Next scheduled review: 23rd January, 2025
INFORMATION COLLECTED:
Personal data
When you visit our website ‘Kallos Nutrition’, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our service to you. Personally identifiable information may include, but not limited to email address, telephone number and postal address
Usage, Tracking & Cookies Data
We may also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address) which is anonymised before analytics review such things as which browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Our website is hosted on the Squarespace.com online platform which allows the presentation of our services to you. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.
This website uses minimum cookies to provide anonymised tracking activity on our website. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies usually make your browsing experience more tailored to your needs. However, you may prefer to instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security
USE OF DATA
Kallos Nutrition uses the collected data for various purposes:
To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide client care and support
To provide analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues
To comply with any appropriate laws and regulations
LEGAL REQUIREMENTS FOR PROCESSING YOUR DATA
The processing of your personal data is only undertaken if one of the following applies:
You have consented
To comply with a legal obligation
For the performance of a contract
To protect the vital interests of you or another person
It is in the public interest
It is in the legitimate interest of Kallos Nutrition or a third party
DATA STORAGE AND SECURITY
Kallos Nutrition will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not share personal information to third parties unless we have obtained your prior consent. For example, where consent was given to inform your GP about a particular issue.
All devices are password protected and personal data is stored in secure GDPR compliant software requiring double authentication login.
We use GDPR compliant service providers to store information related to carrying out nutrition consultations and advice for clients. This includes:
· Nutrium software for managing consultations, client and clinical notes
· Zoom video conferencing software for online consultations
If data is lost or it is suspected that there has been access to the data without permission, the Data Controller will inform the Information Commissioner and affected individuals in line with GDPR.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
HOW LONG WILL WE KEEP YOUR PERSONAL DATA
We will not keep your data longer than necessary. Whilst you continue to engage in our services, we will continue to retain the appropriate data to provide you with the best service. We will review on an annual basis and comply with current legislation pertaining to record keeping.
You have a right to obtain a copy of your personal data. This is commonly referred to as a ‘subject access’. You may request to have your information updated which we will do. You may request to withdraw consent and have your information deleted if you feel we should no longer be using your data. We will contact you and let you know if we have complied with your request or if we have legitimate grounds to continue to process your data.
If data is lost or it is suspected that there has been access to the data without permission, the Data Controller will inform the Information Commissioner and affected individuals in line with GDPR.
SERVICE PROVIDERS
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services
CHILDREN’S POLICY
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at sharon@kallosnutrition.com.